From the GMR: North Dakota Job posting – Head of Reference and User Education

The Harley E. French Library of the Health Sciences in Grand Forks, North Dakota is recruiting for the position of Head of Reference and User Education. The person in this position manages all aspects of reference services, directs the user education program, and coordinates outreach services for users affiliated with and unaffiliated with UND. The person in this position is also the Northeast Clinical Campus Librarian for the UND School of Medicine and Health Sciences.

Duties include:
* Plan and direct reference services; train and mentor library staff who provide reference service.
* Supervise one full-time reference librarian.
* Provide reference services, including: answering reference questions, solving bibliographic problems, conducting literature searches.
* Work with other staff to ensure usability of the library’s website.
* Devise measurement instruments to determine the effectiveness of resources and services.
* Interact regularly with all faculty and students to determine user needs.
* Direct the user education program and serve as the primary instructor.
* Work collaboratively with faculty to assess and integrate information literacy skills across the health professional education continuum.
* Develop and design instructional materials.
* Coordinate the library’s statewide outreach program and the activities and programs of the clinical campus librarians.
* Act as the outreach librarian for the Northeast Clinical Campus of the School of Medicine and Health Sciences.
* Assess the need for outreach services for users affiliated with and not affiliated with UND.
* With the other three clinical campus librarians, provide reference and training services to off-campus library users.
* Prepare statistical and management reports.
* Identify external funding opportunities and write proposals for support; administer funded projects.
* Participate in professional organizations.
* Represent the library on university and medical school committees
Required qualifications: ALA-accredited master’s degree in library or information science; five years post-master’s experience in providing information services in a healthcare environment; solid knowledge of health and medical information resources; strong database searching skills; proficiency in teaching literature research skills; strong computer and technology skills; strong customer service orientation; leadership and organizational skills; excellent oral and written communication skills and interpersonal skills.
Preferred qualifications: Knowledge of trends in academic publishing, scholarly communication, and open/public access; experience in planning and implementing new and revised services; experience in writing and managing grants; supervisory experience; knowledge of the principles of information literacy and evidence-based health care; record of participation in regional or national professional organizations; membership in the Academy of Health Information Professionals.
About the Harley E. French Library of the Health Sciences (HEFL):
The UND Harley E. French Library of the Health Sciences serves the School of Medicine and Health Sciences, which has programs in medicine, physical therapy, occupational therapy, clinical laboratory science, and graduate programs in the basic medical sciences; and the College of Nursing, which has baccalaureate through doctoral programs in nursing. The HEFL is the only academic health science library in North Dakota. As such, it has an enterprising outreach program to provide health care information for hundreds of clinical faculty located at over 30 teaching sites throughout the state, to medical and health students located at these clinical education sites, and to unaffiliated health professionals statewide. The School of Medicine and Health Sciences has three remote clinical campuses with a librarian on each campus to meet these commitments. The library’s resources include over 18,000 electronic journal subscriptions and 100,000 print volumes. It maintains a close working and sharing relationship with the main library on the UND campus. For more information about HEFL, visit
From upper $40K to low $60K , depending on experience and qualifications. Upon successful completion of the initial probation period, an employee may be eligible for a salary increase of up to three percent. The University of North Dakota offers a comprehensive benefits package that includes full family healthcare coverage, TIAA-CREF retirement plan, and other benefits which may be seen at
Application process:
Submit resume and names, addresses and phone numbers of three references to: Human Resources, University of North Dakota, Twamley Hall Room 313, 264 Centennial Drive Stop 8010, Grand Forks, ND 58202-8010. Refer to position no. 09-315. For full application procedures, visit Applications received by July 31, 2009, will receive first consideration.
Position is posted at
Mary J. Markland MA, AHIP | SE Clinical Campus Librarian
University of North Dakota School of Medicine and Health Sciences
1919 Elm St. N | Fargo, ND 58102 |
701-293-4173 | 701-293-4145 fax


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